No cold calls — ever No upfront cost Compensation paid directly to you 14-day right to cancel FCA CMC authorisation pending
FCA CMC Authorisation Pending · Co. No. 17295681

Were You Mis-Sold a Pension Transfer?

Redress Advisory helps you recover compensation for unsuitable defined benefit pension transfers, SIPP mis-selling, and overseas QROPS advice. Free assessment. No upfront cost. Four regulated routes to recovery.

Start your free assessment → How it works
£10.5bn
Addressable market
194,000
Actionable claimants
88
Firm & location pages
£455k
FOS award limit

⚠ Time Limits Are Running Now

Pension complaints have strict deadlines. The FOS applies a 6-year absolute clock from the date of advice and a 3-year awareness clock from when you first knew something was wrong. For DB transfer advice given in 2018–2019, the absolute clock is at or near expiry. Check your time limits →

Four Regulated Routes

How We Help You Recover Compensation

Every case is assessed across all four routes to identify the highest-value claim path available for your specific circumstances. You do not need to know which route applies — our assessment works it out for you.

Route 1

Direct Firm Complaint

Where the firm that advised you is still trading, a formal DISP complaint is the mandatory first step. The firm must respond within 8 weeks.

£150,000 cap (pre-Apr 2019)£455,000 cap (post-Apr 2019)
Route 2

Financial Ombudsman Service

If the firm rejects your complaint, the FOS adjudicates independently and for free. The FOS upholds 55–77% of DB transfer complaints.

£150,000 cap (pre-Apr 2019)£455,000 cap (post-Apr 2019)
Route 3

FSCS Compensation

Where the adviser firm or SIPP operator has failed and been declared in default by the FSCS, compensation is paid directly.

£85,000 per firm
Route 4

Civil Litigation

Where losses exceed the FSCS cap or FSMA s.27 applies to unregulated introducers, civil court proceedings may recover the full uncapped amount.

Uncapped — court proceedings
The Process

Three Steps to a Claim Assessment

1

Free Assessment

Tell us about your pension transfer. Our calculator produces an indicative redress estimate using FCA DISP Appendix 4 methodology. Takes under 3 minutes.

2

Route Selection

We identify which claim routes are available based on your firm, transfer date, loss amount, and introducer chain. Cases above £85k are assessed for Route 4.

3

Claim Management

We manage your claim from start to finish. Routes 1–3 are managed directly by Redress Advisory as the FCA-authorised CMC. Where a claim proceeds to civil litigation, it is handed to an SRA-regulated panel solicitor.

Named Firm Pages

Is Your Firm Listed?

We maintain detailed claim pages for 49 adviser firms and SIPP operators, including FOS upheld decisions and FSCS default status.

View all 49 firm pages →

Need additional support? If you are experiencing financial difficulty, health challenges, or would benefit from additional support during the claims process, please let us know. We will adapt our service to your needs.
Get support →
Redress Advisory Ltd is applying for authorisation as a Claims Management Company. FCA reference number: [to be confirmed on authorisation]. Registered in England and Wales. Company number: 17295681. Registered office: 20 Wenlock Road, London N1 7GU.
Your rights and our fees — in plain English
You do not have to use us

You can complain directly to the firm, refer to the Financial Ombudsman Service or apply to the FSCS — all completely free. If you use the free routes, you keep 100% of any compensation.

Our fees — CMCOB 5.2 sliding scale, success only
Redress received Max % Max fee
Up to £1,49930%£420
£1,500–£9,99928%£2,500
£10,000–£24,99925%£5,000
£25,000–£49,99920%£7,500
£50,000 and above15%£10,000

Compensation is paid directly to you. We invoice after you receive your compensation. You pay nothing if unsuccessful. Source: FCA PS21/18 (Chapter 2, Table 1) & CMCOB 5.2. Excl. VAT.

Compensation is paid directly to you. We invoice after you receive your compensation. You pay nothing if unsuccessful. Source: FCA PS21/18 (Chapter 2, Table 1) and CMCOB 5.2. Excl. VAT.

14-day right to cancel

Cancel any agreement with us within 14 days of signing, without charge or obligation. No questions asked.

Unhappy with our service?

Contact complaints@redressadvisory.com. If unresolved, refer to the Financial Ombudsman Service free of charge within 6 months of our final response.